Shipping

At Caye Life our goal is to offer you fast and economical shipping so receiving your product is the least of your worries! All our products come in reusable cotton drawstring bags and boxes or tubes to protect them in the post. 

 

Shipping Times

 

The time frame for order delivery is divided into two parts:

Processing time:

We pack and dispatch within 48 hours after the order is placed.

Shipping time: 

Within Australia and New Zealand: 1-4 days (usually a little extra for remote destinations)

International (all other countries): 2-3 weeks

Please ensure that the delivery address and recipient details listed in your order are accurate and complete. Caye Life will not accept responsibility for late delivery, or non-delivery due to incomplete or incorrect details being provided.

 

Rates

 

We use Sendle, Australia Post and NZ Post to ship your goods. Whilst they have different price points, we always charge you the lowest price to keep prices low for all customers. The great news is they are both carbon neutral now…. well, almost. Read here for more on that.

Australia and New Zealand flat rate: $4.95
Worldwide rates:
Calculated at checkout

Shipping costs will be displayed at checkout after you have entered your shipping address.

Questions or issues? Please email hello@cayelife.com.au

 

Where is my order?

To track your order, please refer to the tracking number in the Order Shipped email. If you didn’t receive this email, first check your spam and then follow up with us. If there are any issues, please let us know!

Track Australia Post order

Track Sendle order